How do I verify my identity?
You must verify your identity in order to have full access to your account. To verify your identity, please use one of the below verification methods:
- SOFORT
- IDNOW (Mobile only)
- AUTOIDENT (Mobile only)
Sofort is a web interface that verifies you through your banking information with Sofort. You will need to have your bank account and PIN number available in order to verify via this method.
IDnow is a video solution, where you will interact with a live ID agent. You will need to state your full name as well as present your ID document to the camera and follow the step by step instructions.
IDnow AutoIdent is a document verifying tool enabling you to validate your account using your mobile device. This mobile solution will allow you to complete your account verification with a simple ID scan and selfie.
For further info on the processing of data during the verification process, please check our Terms and Conditions.